Business leaders at all levels of the organization are expected to have change management skills. Yet, many organizations have not invested in developing the most important skill a change champion needs – being an effective change communicator.
By Dave Desouza

The guru of management consulting said, "The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday's logic." Turbulence defines today's business environment – constantly changing technology, talent gaps, globalization, disrupted supply chains, ease of market entry for new competitors, new generation of talent, and on and on it goes. In response, businesses that expect to remain competitive must have skilled leaders who know how to keep people inspired and capable through change and turbulence.

Skilled change champions empower employees to embrace change while increasing productivity and keeping the organization in alignment with its mission and values. Giv...