Procurement is said to be undergoing a digital transformation, but it is not simply a matter of installing new technologies. A true transformation generates new value across the organization and is not limited to a single function.
— By Lena Haram

It is not difficult to collect data, but it can be very difficult to understand how to use it to maximize value in the procurement process. It may not be difficult to generate analytics, but are they useful and do organizational leaders know how they are best utilized?

Many procurement functions have implemented digital technologies, taught departments how to use dashboards and automated manual tasks....